{"alignment":"RIGHT","analyticsAttribution":{"gaConfiguration":{"enabled":false,"autoDetectTrackingId":true,"gaTrackingId":""}},"attachmentsEnabled":true,"audienceId":"vNDSDu5_RWqhKdz6eqXamw","border":{"color":"#FFFFFF","width":"0"},"borderRadius":"LARGE","chatClosed":{},"chatThrottled":{},"closeButton":{"iconType":"X_ICON","title":"Close"},"colors":{"alert":"#BF0A25","attachmentBackground":"#000000","brandAccent":"#260080","brandPrimary":"#F7F7F7","brandSecondary":"#260080","submitArrow":"#191726"},"customText":{"attachments":{},"buttonText":"Chat with our Care Team","chatHistory":{"attachmentUploadButtonTitle":"Attach file"},"composition":{"emailError":"Please enter a valid email address","emailPrompt":"Enter your email","messagePrompt":"Write a message","nameError":"Please enter a name that is less than 24 characters","namePrompt":"Enter your name"},"errors":{},"header":{"backButton":"Back","greeting":"Carewell Live Chat","title":"How can we help you?"},"headerTitle":"Hi, how can we help you?","inactiveButtonText":"Chat is currently unavailable","interactiveOnboarding":{"autoResponse":"\u003cdiv\u003eOur Care Team is on the way and will be with you shortly.\u003c/div\u003e","emailPrompt":"\u003cdiv\u003eHello! Please enter your email address so we can verify your account and assist you.\u003c/div\u003e","namePrompt":"\u003cdiv\u003eThanks! Can you please tell us your name?\u003c/div\u003e","onboardingSuccess":"\u003cdiv\u003eGreat, thanks \u003c\u003cUSERNAME\u003e\u003e! How can we help you today?\u003c/div\u003e"},"noSearchResults":"No results.","officeHourMessage":"\u003cdiv\u003eWe’re sorry, live chat is unavailable right now. Your care is important to us, and our Care Team is happy to help! Please email us at \u003ca href=\"mailto:support@carewell.com\" style=\"color:#260080 !important;\"\u003esupport@carewell.com\u003c/a\u003e or text us at \u003ca href=\"sms:805-855-8556\" style=\"color:#260080 !important;\"\u003e805-855-8556\u003c/a\u003e.\u003c/div\u003e","searchPlaceholder":"Search for answers"},"display":"ALL_PAGES","displayRules":{"showByDefault":true,"rules":[{"id":"L8mdfIdLTIaORmJkH15Cng","type":"URL","displayDelay":0,"content":{"value":"https://www.carewell.com/checkout/","matchType":"CONTAINS"}},{"id":"9o119WncR7-44P5LSmpiJw","type":"URL","displayDelay":0,"content":{"value":"https://www.carewell.com/invoice/","matchType":"CONTAINS"}},{"id":"_yUyK071SxO_eFCyX2AIEA","type":"URL","displayDelay":0,"content":{"value":"https://storefront-2025-gnyby0j5l-carewell.vercel.app/checkout/","matchType":"CONTAINS"}},{"id":"QeEMXoc3RZiXNPQQSlCjag","type":"URL","displayDelay":0,"content":{"value":"https://beta.carewell.com/checkout/","matchType":"CONTAINS"}},{"id":"ZJwe0dm_SWeT0bzql-7gTA","type":"URL","displayDelay":0,"content":{"value":"https://beta.carewell.com/invoice/","matchType":"CONTAINS"}},{"id":"Ntpob6DLT4uoNvRGaMSh6g","type":"URL","displayDelay":0,"content":{"value":"https://storefront-2025-carewell.vercel.app/checkout/","matchType":"CONTAINS"}},{"id":"Nvp781OKTm6NtN5Yjd7XRQ","type":"URL","displayDelay":0,"content":{"value":"https://storefront-2025-carewell.vercel.app/invoice/","matchType":"CONTAINS"}}]},"enabled":true,"font":"","initialChatButton":{"type":"ICON","value":"Live chat"},"lng":"en-us","minimizedChatButton":{"title":"Open chat"},"officeHours":{"timezone":"America/New_York","monday":[{"start":"09:00","stop":"12:00"},{"start":"13:00","stop":"17:58"}],"tuesday":[{"start":"09:00","stop":"12:00"},{"start":"13:00","stop":"17:58"}],"wednesday":[{"start":"09:00","stop":"12:00"},{"start":"13:00","stop":"17:58"}],"thursday":[{"start":"09:00","stop":"12:00"},{"start":"13:00","stop":"17:58"}],"friday":[{"start":"09:00","stop":"12:00"},{"start":"13:00","stop":"17:58"}],"saturday":[],"sunday":[],"exceptions":null},"onboarding":{"disableAutoResponseMessage":false,"enabled":true,"header":"CHAT SUPPORT","initialCompositionStage":"EMAIL","introMessage":"Please enter a few details to get started.","submitButton":"SUBMIT","userResponseType":"TEXT","showQuickReplyButtonsWhenChatIsEnded":false},"ongoingChat":{"compositionPlaceholder":"Write a message","endChatTitle":"Chat has ended","endMessageAgentEnded":"\u003cdiv\u003eThanks for chatting with us, \u003c\u003cUSERNAME\u003e\u003e!\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eIf you have more questions, send another message here to pick up where we left off.\u003c/div\u003e","endMessageConsumerNoReply":"\u003cdiv\u003eWe haven\u0026#39;t heard from you in a while, \u003c\u003cUSERNAME\u003e\u003e.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eIf you\u0026#39;re still there and need help, just type another message and we\u0026#39;ll be happy to continue!\u003c/div\u003e","endMessageNewSessionStarted":"\u003cdiv\u003eHi \u003c\u003cUSERNAME\u003e\u003e! We noticed you\u0026#39;ve started another chat.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eFeel free to send a message here, and we\u0026#39;ll continue our conversation in this window.\u003c/div\u003e","endMessageTimeExpired":"\u003cdiv\u003eIt looks like our chat timed out, \u003c\u003cUSERNAME\u003e\u003e.\u003c/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eIf you still need help, send another message here to pick up where we left off.\u003c/div\u003e","submitButtonTitle":"Send message","title":"Let's Chat","welcomeMessage":"Hello \u003c\u003cUSERNAME\u003e\u003e! How can we help?"},"paymentRequestEnabledFor":[],"percentageRollout":0,"privacyDisclaimer":{"isActivated":true,"disclaimerBody":"\u003cdiv\u003eBy using this chat, you are accepting and consenting to the practices described in our \u003ca href=\"https://www.carewell.com/privacy-policy/\" target=\"_blank\" rel=\"noopener noreferrer\"\u003eprivacy policy\u003c/a\u003e. \u003c/div\u003e"},"provider":"CHAT_ROCKET","providerId":"CHAT_ROCKET","pushNotificationAccountIds":null,"pushNotificationTitle":"","showPoweredByGladly":false,"rules":{},"selfService":{"quickActions":[{"name":"Autoship","content":{"type":"INTERNAL","value":"bZMWqdKfSr2piD5jE-yYlg"}},{"name":"Care Coordination","content":{"type":"INTERNAL","value":"aDzAT9XHTyWtKz5M6aoMRA"}},{"name":"Insurance","content":{"type":"INTERNAL","value":"QZaq2IZERxOaZZDYlivAzw"}},{"name":"Returns","content":{"type":"INTERNAL","value":"WRoawZPuTaqrJY8Oo5UNQQ"}}]},"theme":{"borderRadius":"NONE","colors":{"alert":"#BF0A25","attachmentBackground":"#000000","brandAccent":"#260080","brandPrimary":"#F7F7F7","brandSecondary":"#260080","chatLauncher":"#260080","greetingCloseButton":"#FFFFFF","submitArrow":"#191726"},"dropshadowEnabled":true,"fontLibrary":{"primary":"Figtree","secondary":"Inter"},"formats":{}},"throttling":{"autoThrottlingEnabled":false,"autoThrottlingThreshold":1800,"percentageRollout":100},"widgetType":"SELF_SERVICE","zIndex":2147483000,"clusterUrl":"https://carewell.us-1.gladly.com","companyName":"carewell","gladlySite":"us-1.gladly.com","gladlyStage":"production","loginDomain":"cx.carewell.com","orgId":"Gl1bxdUVRP2obXdAQJipkQ","providerConfig":{"apiBaseURL":"https://api.us-1.gladly.chat","wsBaseURL":"wss://ws.us-1.gladly.chat"},"snowplowEndpoint":"analytics.gladly.com","proactiveChat":{"campaigns":[],"unlimitedCampaignsPerSession":false,"maxCampaignsPerSession":1}}